Privacy policy

Last updated: August 22, 2026

This Privacy Policy explains how personal information is collected, used, shared, and protected when you visit or make a purchase from fortsentinel.com, contact customer support, or otherwise interact with our services. In this policy, “we,” “us,” and “our” refer to Fort Sentinel.

We may revise this policy from time to time. Changes will be posted on this page and reflected in the “Last updated” date above.

Information we collect

We may collect personal information that you provide directly, including:

  • contact details such as your name, email address, phone number, billing address, and shipping address;
  • order and commercial information such as products purchased, purchase date, transaction amount, returns, and customer-service history;
  • account information and preferences;
  • communications, feedback, survey responses, and other information you choose to provide; and
  • marketing preferences and consent records.

We and our service providers may automatically collect information when you use the website, including:

  • device and browser information, IP address, operating system, language, referring URL, country, and approximate location;
  • pages viewed, links clicked, searches, dates and times of visits, and other website activity;
  • analytics data and inferences about how visitors use the website; and
  • fraud-prevention, security, and transaction information.

We may also receive information from service providers, payment processors, advertising and analytics partners, social networks, fulfillment providers, and other business partners.

How we use personal information

We may use personal information to:

  • process payments, fulfill orders, arrange shipping, provide order updates, and manage returns or replacements;
  • provide customer service and respond to requests;
  • create and manage customer accounts;
  • operate, personalize, maintain, and improve the website, products, and services;
  • analyze website usage and business performance;
  • send marketing communications where permitted and measure advertising performance;
  • detect, investigate, and prevent fraud, abuse, security incidents, and violations of our policies;
  • comply with legal obligations and enforce our agreements; and
  • protect our rights, property, safety, users, and others.

Where required by law, we rely on an appropriate legal basis, such as consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

How we share personal information

We may share personal information with categories of recipients that help us operate the business, including:

  • Shopify and other ecommerce, hosting, and technology providers;
  • payment processors and financial service providers;
  • warehouses, suppliers, carriers, and fulfillment providers;
  • customer-support and communications providers;
  • analytics, marketing, advertising, and social-media partners;
  • security, fraud-prevention, professional, and legal advisers;
  • government bodies or other parties when required by law or necessary to protect rights and safety; and
  • a buyer, successor, or other relevant party in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.

We do not sell personal information for money in the traditional sense. However, some disclosures to advertising and marketing partners may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where applicable, you may opt out as described below.

Cookies and tracking technologies

We and our service providers use cookies, pixels, web beacons, and similar technologies to operate the website, remember preferences, enable sign-in and checkout, analyze performance, prevent fraud, and support advertising.

These technologies may include required cookies, analytics cookies, social-media cookies, and advertising cookies. Most browsers allow you to block or delete cookies, but doing so may affect website functionality. Where required, we provide additional cookie controls or obtain consent.

Marketing communications and SMS

If you sign up for promotional communications, we and our service providers may contact you by email, text message, or other channels where permitted by law. Consent to marketing is not a condition of purchase.

You may unsubscribe from marketing emails using the link in the message. To stop marketing text messages, follow the instructions in the message or reply STOP. Message and data rates may apply.

Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping account credentials confidential.

Children

The website is not intended for children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, email support@fortsentinel.com so we can review and delete it where appropriate.

Do Not Track

There is no universally accepted standard for browser Do Not Track signals. We respond to browser-based opt-out signals when required by applicable law.

International transfers

Personal information may be transferred to and processed in the United States and other countries where we or our service providers operate. Those countries may have different privacy laws. Where required, we use appropriate safeguards for international transfers.

Third-party websites

The website may link to third-party websites or services. Their privacy and security practices are governed by their own policies, and we are not responsible for them. Review their policies before providing personal information.

Your privacy rights

Depending on where you live, you may have rights to:

  • request access to or a copy of personal information we hold about you;
  • request correction or deletion of personal information;
  • request information about the sources, purposes, and recipients of personal information;
  • opt out of the sale or sharing of personal information or targeted advertising;
  • withdraw consent where processing is based on consent;
  • restrict or object to certain processing;
  • request data portability; and
  • appeal a decision concerning a privacy request.

To exercise a privacy right, email support@fortsentinel.com and describe your request. We may need to verify your identity and residency before completing it. You may use an authorized agent where permitted by law, but we may require proof of authorization and identity.

We will not discriminate against you for exercising a privacy right. If you are dissatisfied with our response, you may appeal by emailing the same address with the subject line “Privacy Request Appeal.” You may also contact the relevant privacy or data-protection authority.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.

Contact

Questions, comments, and privacy requests should be sent to support@fortsentinel.com.