Dispute Survey
Let us help with your transaction
Select the issue you are experiencing so our team can review the right details.
Do not enter a full card number or banking password.
How can we reach you?
Use the email connected to your order when possible.
Please enter a valid email address.
What is the order number?
You can find it in your Fort Sentinel confirmation email.
#
Please enter an order number.
What amount are you asking about?
Enter the amount as it appears on your bank, card, or PayPal record.
$
Please enter the transaction amount.
Which payment method was used?
Please enter the payment method.
Never enter your full card number or banking password.
Thank you
Your request has been sent to the Fort Sentinel customer care team. We will review the order and transaction details and reply by email.
If you have not already opened a bank or PayPal dispute, giving our team the chance to review the transaction first may produce a faster answer. If you already opened one, tell us in your reply so we can handle the case correctly.